
Customer Reviews
There are not enough words to express my joy and overwhelming satisfaction in working with the t2 Auto Ltd team. As a woman, I let fear and uncertainty keep me from believing I could have my "dream" car on a a very limited budget.
I don't mind saying, I am a senior--striving to live newly transformed and best life. I had a choice to use insurance money from an accident, plus a little of my own to repair (body and mechanical) my 2007 VW Rabbit (197,000 + miles) that I loved dearly....or figure out how to purchase another vehicle that would give me the look and feel I wanted, along with lower miles and no mechanical issues. But, how do you search when your time is limited and access to friends to assist is also difficult.
I was referred to t2, and have never looked back. I gave the team -what I thought might be a ridiculous budget ($5000 max- including fee, and extra care)! While value, condition, availability and safety were t2's priority....I, of course, needed a little "cuteness" and flavor!
After a preliminary sourcing, t2 gained an appreciation for what I would "love" and what they would be comfortable in delivering. In three days, I received a final list of 5 vehicles that had been sourced and evaluated. We set the wheels in motion. Appointments were set....
I've got to tell you....the very first appointment was ALL it took. T2 "kicked the tires, did an onsite diagnostic, negotiated a reduced rate (which made their service even more valuable), assisted with final purchase, etc. T2 followed up with appropriate estimates for additional work and/or minor repairs I requested.
I took delivery after a full detailing and inspection by t2.....I haven't looked back! Yes, watch out...you might see me flying by in my 2009 Convertible VW New Beetle (82,00 mi) BEEP! BEEP! I'm having so much fun, I haven't had the opportunity to take it back to t2 for my final minor repair....soon...
I hired T2Automotive to provide detailing and paint restoration service for my Classic 1984 Nissan/Datsun 300zx. T2 Automotive provided the service onsite saving me time and not risking me having to drive my vehicle. I highly recommend this company.
For many years T2 has been my absolute go to regarding anything related to my automotive needs for all of my vehicles from repairs, advice, or any information about the care of my vehicle. The idea of having a car concierge service that provides complete automotive analysis and coverage give me complete peace of mind and allows me to use my time for other things by not having to worry about issues that are related to my vehicles. I just make one call to T2 and let the magic happen!
T2 has been caring for my automobiles for more than 25 years. What else needs to be said?
-e-Norman
I recently had the pleasure of experiencing T2 Automotive's concierge service for my 2008 ML350, and I must say that I was thoroughly impressed with their exceptional service and attention to detail. From start to finish, T2 Automotive went above and beyond to ensure a seamless and stress-free experience.
First and foremost, their team of professionals exhibited an impressive level of knowledge and expertise when it came to my vehicle. They took the time to thoroughly assess my car's needs and provided me with honest recommendations and solutions tailored specifically to my ML350. Their in-depth understanding of my car's make and model instilled a sense of confidence in their abilities, which was truly comforting.
What truly sets T2 Automotive apart is their concierge service. The convenience of having a dedicated concierge representative who handled all aspects of my vehicle's maintenance is simply outstanding. From scheduling appointments to arranging transportation, they took care of every detail, allowing me to focus on other important aspects of my life. It is like having a personal assistant for my car and the membership fee is well worth it!
Furthermore, the customer service at T2 Automotive was top-notch. Their team was friendly, approachable, and genuinely cared about my satisfaction. They took the time to listen to my concerns, answer all my questions, and kept me informed throughout the entire process. It was evident that they value their customers and strived to create lasting relationships.
Lastly, I have to mention the creativity and innovative solutions offered by T2 Automotive. They always sought to find the best solutions for any issues my vehicle had, thinking outside the box to provide cost-effective alternatives without compromising on quality. Their ability to find creative solutions truly showcases their dedication to customer satisfaction.
Overall, my experience with T2 Automotive's concierge service for my 2008 ML350 was nothing short of exceptional. From their expertise and attention to detail to their unparalleled customer service, they have set a new standard for automotive service providers. I highly recommend T2 Automotive to any owner looking for a reliable, friendly, and efficient partner in maintaining their vehicle.
Having someone you can rely on is worth it's weight in Gold. Thank so much for being my dependable and reliable experts. Devon
Very knowledgeable with all aspects of motor vehicle maintenance, restoration, and customization. Definitely a go to one stop shop.